General Product Guarantee and Refund Policy

If you are unsatisfied with your purchase, you may return your whole order within 60 days from the purchase date to receive a refund on your product. Refund is limited to one order per customer within a 60-day period. You must include all bottles, whether opened or not. We do not refund any shipping costs.

Pure Biogenics
7040 Avenida Encinas Ste 104-905
Carlsbad, CA 92011
(877) 269-2694

Refund does not include any shipping and handling charges.

We process refunds as quickly as possible. However, please be advised that it may take up to 14 business days to receive a refund after we have received your return. Note, per policy, we cannot refund any order that a customer has opened a dispute on.