General Product Guarantee and Refund Policy

If you are unsatisfied with your purchase, you may return your most recent order of Seratame within 60 days from the time of delivery to receive a refund on your product. We do not refund any shipping and handling charges. To receive your refund, you must first return the bottle of Seratame to us at:

Pure Biogenics
7040 Avenida Encinas Ste 104-905
Carlsbad, CA 92011

Refund does not include any shipping and handling charges. Refunds are limited to one month supply per customer.

We process refunds as quickly as possible. However, please be advised that it may take up to 14 business days to receive a refund after we have received your return.